For assistance in finding a provider in the Alameda County Behavioral Health Care Services Provider Network, contact the ACCESS Program at (800) 491-9099. ACCESS (Acute Crisis Care and Evaluation for System-wide Services) provides general mental health and substance abuse screening and referral for Alameda County residents. Additional services include Help line for specialty mental health services for Medi-Cal recipients, telephone consultation to Medi-Cal Mental Health Plan Providers, telephone psychiatric consultation services for primary care physicians, referral for mental health and drug treatment services for identified Social Services clients and referral to county-wide crisis/mobile team services.
Some Resources Include the Following:
- A Better Way: empowers children and families to develop the insights, life skills, and permanent relationships that promote their social, emotional, educational and economic well- being. A Better Way offers expert, trauma-informed Behavioral Health Services to some of the Bay Area’s most vulnerable children, youth and families. We are dedicated to serving children and youth who are in – or at risk of entering – foster care. Our support, treatment and parent training helps these families overcome the impact of poverty, community violence, mental health problems, addictive illness and patterns of child abuse and neglect that put their children at risk. All services are designed to heal children, improve caregiving relationships, and increase families’ self-sufficiency. Offices in Berkeley, Oakland, and Hayward. For information, call (510) 433-8600, or visit www.abetterwayinc.net
- Afghan Coalition: non-profit community organization dedicated to strengthening Afghan families, improving their access to social services, mental health services, and building a strong and united Afghan American community. For more information please visit: www.afghancoalition.org, 39155 Liberty St, D-460, Fremont, CA 94538, phone (510) 745-1680.
- Asian Health Services (AHS): provides comprehensive, culturally appropriate behavioral health care services for children, adolescents, adults, and their families including individual and family therapy, crisis intervention, family education and medication. For more information please visit: www.asianhealthservices.org, 818 Webster St, Oakland, CA 94607, phone (510)735-3900.
- Bonita House: provides various services for individuals with co-occurring disorders including residential treatment, homeless outreach and stabilization, supported independent living, CHOICES program, family support program, and dual recovery anonymous. For more information please visit: www.bonitahouse.org, 6333 Telegraph Ave., Suite 102, Oakland, CA 94609, phone (510) 923-1099.
- Building Opportunities for Self-Sufficiency (BOSS): provides comprehensive services that help homeless families and individuals move from homelessness to homes at whatever level of suport is needed (one-time, temporary, or long term services) with improved skills and knowledge of resources so they can stay healthy and housed including specialized programs for homeless youth.For more information please visit: www.self-suffiency.org, Multi-Agency Service Center, 1931 Center Street, Berkeley, CA 94704, phone (510) 649-1930.
Trauma Informed Care Approaches Used: EMDR, WRAP, Art Therapy, Agency Assessment, Trauma Trainings for Staff, Peer Counseling, Personal Story Sharing, Talking Circles, Capacitar
- Community Health for Asian Americans (CHAA):CHAA’s mission is to provide community-driven behavioral health services, family support, youth development and advocacy for the historically underserved Asian and Pacific Islander communities in the Bay Area. CHAA offers community-based behavioral health services for children, youth, and adults through therapy, case management, alcohol and other drug prevention and treatment, consultation, and psychological assessment. We also offer wraparound services for children, adolescents, and their families facing emotional and behavioral challenges as well as adults who are homeless or at-risk. CHAA specializes in serving Asian American and Pacific Islander populations that require services by a culturally similar provider. For more information please visit: www.chaaweb.org, 268 Grand Avenue, Oakland, CA, 94610, Phone: (510) 835-2777
- East Bay Agency for Children (EBAC): provides a broad range of services including school-based mental health services, family & child support programs, child assault prevention program, and childhood bereavement groups. EBAC works collaboratively to strengthen children and families. For more information please visit: www.ebac.org, 303 Van Buren Ave, Oakland, CA 94610. Phone: (510) 268-3770
Trauma Informed Care Approaches Used: Trauma Focused CBT, Client Centered Play Therapy, EMDR, Reduce Restraints and Seclusion, Trauma Trainings for Staff, Employee Care/Empowerment, Member of National TIC Learning Collaborative
- Family Education and Resource Center (FERC): a family/caregiver-centered program that provides information, education, advocacy, and support services to family/caregivers of children, adolescents, transitional age youth, adults, and older adults with serious emotional disturbance or mental illness living in all regions of Alameda County. These services are provided in a culturally competent manner, reaching out to people of various ethnic and language groups. For more information please visit: www.askferc.org, 7200 Bancroft Avenue, Suite 269 Oakland CA 94605, Phone (510) 746-1700.
Trauma Informed Care Approaches Used: Mindful language, Awareness of Impact of Trauma on Clients, Not judging, blaming individual, Providing hope and empathy, Shared-lived experiences
- Family Paths, Inc.: 24-hour Parent Support Hotline 1.800.829.3777 (serving Alameda county) provides free and confidential counseling, information, and referrals to anyone in need of parenting support. Access caring hotline counselors for anonymous calls at any time or schedule regular call backs to support you with your parenting or family concerns. They also can refer callers to Family Paths’ services or provide other Alameda County resources. Family Paths, Inc. (formerly Parental Stress Service) is a non-profit organization of mental health professionals and dedicated volunteers that provide a number of mental health, counseling, and therapy services to low income, multi-stressed individuals and families. www.familypaths.org, 1727 Martin Luther King, Jr. Way, Suite #109, Oakland, CA 94612. Phone: (510) 893-9230.
- Fred Finch Youth Center: provides short-term crisis and respite care for intellectually disabled youth, long-term residential treatment, educational and mental health services for youth with mental illnesses and intellectual disabilities, housing and social services for young adults transitioning from foster care, For more information please visit: www.fredfinch.org, 3800 Coolidge Ave, Oakland, CA 94602, phone (510) 482-2244.
Trauma Informed Care Approaches Used: Trauma Focused CBT, Seeking Safety, Agency Assessment
- Girls Incorporated of Alameda County/Pathways Counseling Center: provides an array of mental health and case management services for children, adolescents, adults, and families. Clinic-based services include individual, couples, and family therapy, parenting support, and case management services. Clinic-based services are offered at their sites in San Leandro, East Oakland, and downtown Oakland. School-based services are offered at schools in San Leandro and Oakland. School-based services include crisis intervention, individual and group therapy, parenting support, wellness promotion, case management, and mental health consultation. For more information, please visit: www.girlsinc.org. 510 16th Street, Oakland, CA 94612, Phone: (510) 357-5515.
Trauma Informed Care Approaches Used: Attachment, Self-Regulation, and Competency (ARC) model, Integrative models (as outlined by Eliana Gil and John Briere in Helping Abused and Traumatized Children: Integrating Directive and Nondirective Approaches) that include expressive therapies, cognitive therapy, and family work, trauma focused CBT, dyadic parent and child work, the Neurosequential Model and clinicians regularly screen for trauma during the initial intake.
- La Clinica de La Raza: community health center, rooted in the concepts of wellness, prevention, and patient-centered care with services including mental health, medical and dental services, adolescent services, case management, referral services and behavioral health. For more information please visit: www.laclinica.org, 3451 East 12th Street Oakland, CA 94601, phone (510) 535-4000.
- Multilingual Counseling: In recognizing the need for cultural and language specific mental health services in the Bay Area and lack of multi-lingual speaking counselors, we created Multi-lingual counseling center to serve the needs of growing multi-lingual community. Our mission is to provide mental health services and treatment to individuals suffering from different mental health symptoms such as depression, PTSD, Bipolar, anxiety, and all other mental health Diagnosis. We offer, Individual, couple, child, elderly, group therapy in English, Farsi, Dari, Italian, German and Spanish. In Alameda County we have 3 offices located in Oakland, San Leandro and Newark. Our clients in Alameda County are low-income Medical recipients. For more information, please visit: http://multilingualcounseling.com/ or email: firstname.lastname@example.org.
- Native American Health Center: provides mental health, medical, and dental services to Bay Area Native Population and other under-served populations in the Bay Area. Services provided for individuals, children and families, to improve and maintain their physical, mental, emotional, social ,and spiritual well being with respect for cultural traditions, services include individual/ group therapy, talking circles, ceremonies, community events, cultural healers. For more information please visit: www.nativehealth.org, 3124 International Blvd #103 Oakland, CA 94601, phone (510) 434-5300, Behavioral health: (510) 434-5421.
- Niroga Institute: programs include Yoga Corps which bring the benefits of Yoga to under-served communities, including children with special needs, at-risk youth, and the elderly. Also provides yoga education to develop and disseminate Yoga Therapy protocols and educational materials for chronic medical conditions, including chronic back pain, asthma, arthritis, osteoporosis, repetitive strain injuries, and research on the health benefits of yoga for chronic medical conditions. For more information please visit: www.niroga.org, 111 Fairmount Avenue Oakland, CA 94611, phone (510) 451-3004.
- Pacific Center: provides various services including individual counseling, couples counseling, polyamory relationship counseling, family counseling, HIV+ mens’ group at East Bay AIDS Center (EBAC), individual counseling for EBAC patients, individual and group therapy for youth. All clinicians at the Pacific Center work on a yearly contract basis and are supervised by licensed clinicians who are members or allies of the LGBTQ community. For more information please visit: www.pacificcenter.org, 2712 Telegraph Avenue Berkeley, CA 94705, phone (510) 548-8283.
- Partnerships for Trauma Recovery: Services address the psychosocial impacts of trauma among international survivors of human rights abuses through culturally aware, trauma-informed, and linguistically accessible mental health care, clinical training, and policy advocacy. (PTR) joins the global movement to reduce the mental health gap by addressing the psychosocial impacts of trauma caused by war, torture, forced displacement, human trafficking, and persecution due to identity and beliefs. PTR’s model is based on three complimentary components: Mental Health Care for international survivors of human rights abuses, Clinical Training for globally-minded clinicians, Policy Advocacy for efforts aimed at reducing trauma. PTR’s linguistic accessibility seems key to our clients and the agencies who refer them. ‘PTR’s mental health care and case management services are available in 25 languages, and languages will be added as needed to meet client’s needs.
1936 University Avenue, Suite 191, Berkeley, CA. Visit: https://traumapartners.org/
- PEERS (Peers Envisioning and Engaging in Recovery Services): a consumer-run organization that inspires hope and contributes to the resiliency and well being of mental health consumers through a not-for-profit commitment to compassion and excellence in eliminating mental health disparities. For more information please visit: www.peersnet.org/, 333 Hegenberger Road, Oakland CA 94606, phone (510) 832-7337.
- POCC (Pool of Consumer Champions): a network of peers working cohesively on different areas and issues in mental health care. They spread their voices through national and regional conference participation and presentations, community outreach efforts, inner-generational building, support networks, as well as many other activities that promote wellness and recovery. For more information please visit: AlCo POCC, Alameda County Behavioral Health Care Services, 2000 Embarcadero Cove, Suite 400, Oakland, CA 94606. Phone: (510) 639-1338
- REACH Ashland Youth Center: provides a wide variety of youth-oriented programs including job training, educational assistance, art and cultural programs, recreation, and health and wellness services. The REACH Ashland Youth Center – believed to be the largest facility of its kind in the country – is the fruit of a decade-long effort led by local youth who mobilized because they felt Ashland, a gritty urban enclave between San Leandro and Castro Valley, lacked adequate recreational opportunities and services for youth in a community struggling with problems including gang violence and some of the highest school dropout and teen pregnancy rates in Alameda County. This grassroots effort has resulted in a dynamic, 31,500-square-foot marvel of green architecture that includes a community health clinic, library, day care facility, multi-media room, dance studio, weight room, arts room and a café. All services to youth are free of charge. www.reachashland.org, 16335 E. 14th Street San Leandro, CA 94578, phone (510) 481-4500.
- RYSE Youth Center: RYSE creates safe spaces grounded in social justice that build youth power for young people to love, learn, educate, heal and transform lives and communities. RYSE provides case management services to support young people’s health, housing, education, and social and emotional needs and priorities. RYSE provides individual short-term counseling, both clinical and non-clinical. RYSE provides social support groups including anger management, gender groups, LGBTQQ support group, and as needed, grief and loss groups. For more information please visit: rysecenter.org. 205 41st Street @ MacDonald, Richmond, CA. Phone: (510) 374-3401.
- Seneca Family of Agencies: provides community based mental health services, school based services, foster care and adoption services to children and families. For more information please visit: www.senecacenter.org, 6925 Chabot Road, Oakland, CA 94618, phone (510) 654-4004.
Trauma Informed Care Approaches Used: WRAP, Awareness of Impact of Trauma on Clients, Focus on Safety, Mindfulness/Body-Based Practices
- St. Mary’s Center: a one-stop shop for needed senior services, helping people deal with immediate crisis (hunger, homelessness, isolation, health issues, no income, etc.), providing wrap around services and a comprehensive program .For more information please visit: www.stmaryscenter.org, 925 Brockhurst Street (near San Pablo Ave) Oakland, CA 94608, phone (510) 923-9600.
- Telecare: provides inpatient (acute and non-acute), crisis, case management, residential, Assertive Community Treatment (ACT), and outpatient services to individuals with severe mental illness. For more information please visit: www.telecarecorp.com/, 280 17th Street, Oakland, phone(510) 238-5020.
Trauma Informed Care Approaches Used: Sanctuary Model, Agency Assessment, Reduce Restraints and Seclusion, Trauma Trainings for Staff
- Transition Age Youth (TAY) System of Care: primarily serves youth aged 16-24 who are Seriously Emotionally Disturbed or Seriously Mentally Ill in making successful and seamless transitions towards self-sufficiency and independent living. For more information please visit: www.acbhcs.org/TAY/tay_default.htm , 2000 Embarcadero Cove, Suite 400,Oakland, CA 94606, phone (510) 567-8100.
- Trauma Transformed (T2): Trauma Transformed is the only regional center and clearinghouse in the Bay Area that promotes a trauma-informed system by providing trainings and policy guidance to systems of care professionals and organizations. A trauma-informed system is one that builds awareness and knowledge of trauma to shape policies and practices aimed at reducing the re-traumatization of youth and families and the professionals who serve them. Seven Bay Area counties came together in 2014 to address a national public health crisis through this regional effort. The counties include: Alameda, Contra Costa, Marin, San Francisco, San Mateo, Santa Clara and Santa Cruz. For more information please visit: www.t2bayarea.org.
- West Oakland Health Center: provides individual and group counseling, case management, and crisis intervention for children under 18 and their families. Individual and group counseling, case management, and crisis intervention for adults. For more information please visit: www.wohc.org, 700 Adeline St, Oakland, CA 94607, phone (510) 835-9610.
- West Coast Children’s Clinic: a private non-profit community psychology clinic providing individual, group, and family therapy and assessment services . For more information please visit: www.westcoastcc.org, 3301 E. 12th St, Suite 259, Oakland, CA 94601, phone (510) 269-9030.
Trauma Informed Care Approaches Used: Client Centered Play Therapy, Integrated Treatment of Complex Trauma, Mindfulness Practices, Therapeutic Collaborative Assessment, Trauma focused assessment measures including TSCC, TSI,Trauma Specific services, Multi-systemic treatment, Trauma Trainings for Staff (including Complex Trauma, Vicarious Trauma)
- Willow Rock Center: psychiatric hold (5585/5150) receiving center for adolescents aged 12-17; an adolescent crisis stabilization and treatment facility provided through a partnership among Seneca Family of Agencies (SFA), Telecare Corporation, and Alameda County Behavioral Health Care Services. Willow Rock Center has three complementary levels of programs: a 23-hour crisis stabilization unit (SFA), an inpatient psychiatric program (Telecare), and a short-term outpatient mental health program (SFA). Collaborative treatment planning with a recovery focus, supportive counseling on a group and individual basis, medication evaluation and management, discharge planning, including linkage with community supports and services. For more information please visit: www.senecafoa.org and www.telecarecorp.com, 2050 Fairmont Drive, San Leandro, CA 94578, phone (510) 483-3030.
Trauma Informed Care Approaches Used: Reduce Restraints and Seclusion, Awareness of Impact of Trauma on Clients, Focus on Safety, Seeking Safety
- Youth Alive: programs include ‘Teens on Target” a youth leadership development and peer education program to promote violence prevention, “Caught in the Crossfire” a hospital-based intervention with victims of gunshot wounds and other violent injuries, and “Khadafy Washington Project” a program providing crisis response and support for families and friends of homicide victims. For more information please visit: www.youthalive.org, 3300 Elm St, Oakland, CA 94609, phone (510) 594-2588.
Trauma Informed Care Approaches Used: Trauma Trainings for Staff, Trauma Assessment Tools, Peer Counseling, Focus on Safety
- Youth In Mind has been in Alameda County for 13 years. It is a California-based nonprofit organization founded and steered by youth (ages 12-28) affected by the mental health system. Youth In Mind members participate in multiple levels of leadership and advocacy, including member leadership summits, mental health conferences, and local advocacy activities with the purpose of promoting positive change through authentic youth engagement. YIM coordinates the Pool of Consumer Champions – Transition Age Youth division. Provides mental health education and empowerment using strength-based approaches. Puts together trainings, workshops, open space technology, and world cafe conferences. Members (12-28 years old) develop and deliver trainings, workshops and summits on mental health and all the intersections to that – i.e. juvenile justice, foster care, child welfare, education, healthcare, LGBTQi2-s, and many other intersecting topics. For more information please visit: www.yimcal.org.
- Youth UpRising: Located in the heart of East Oakland, YU is a neighborhood hub offering young people services and programs to increase physical and mental well-being, community connection, educational attainment, and career achievement. For more information please visit: www.youthuprising.org, 8711 MacArthur Blvd. Oakland, CA 94605, phone (510) 777-9909.